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United Kingdom
Brexit changed a great deal. It did not change Microsoft's Cloud Solution Provider regions — the UK sits in the same region as the EU, billed in GBP. We have been supplying UK companies from our EU entity throughout, and the invoice arrives in sterling.
Who this is for
The company that has outgrown its licence reseller. Subscriptions arrive as an annual invoice from someone who has never logged into the tenant. Renewal is a spreadsheet exercise, and when Exchange Online misbehaves on a Friday afternoon there is nobody who knows the estate.
The UK arm of an international group. Head office runs Microsoft 365 elsewhere, the UK entity has its own tenant from an acquisition, and the two have quietly drifted apart. Someone has to own the join.
The engineering or professional services firm with real technical staff. They do not want hand-holding; they want a partner who can answer a specific question about mail flow or Conditional Access without escalating it three times. Most of our long-running UK relationships look like this.
What we do not do is sell licences and disappear. UK clients are invoiced for engineering hours as well as subscriptions, because the subscriptions are a consequence of the relationship rather than the point of it.
What is different in the UK
A common assumption is that a UK company now needs a UK-registered reseller. It does not. Microsoft's CSP regional map puts the United Kingdom, along with Gibraltar, Jersey, Guernsey and the Isle of Man, in the same region as the EU, with GBP as the billing currency. Our Estonian entity is authorised for that region, which is why we can contract with you directly.
We invoice from Estonia in sterling. For a UK VAT-registered business the supply falls outside our scope and you account for it under the reverse charge, which your finance team already does for other overseas suppliers. One GBP invoice, no currency conversion, nothing withheld.
We do not hold Cyber Essentials ourselves — if that is a hard procurement requirement for your supplier, we are not a fit and will say so on the first call. What we do is configure tenants to meet the five technical controls, which map almost directly onto Intune policy, Conditional Access, Defender and patch management. Your assessor certifies you; we make sure the configuration stands up.
Our contracting entity is in Estonia, and the UK recognises the EEA as adequate for personal data transfers. That means no International Data Transfer Agreement and no transfer risk assessment for the contracting relationship. Microsoft 365 data itself stays in Microsoft's UK and EU data centres.
Time zones
Our European team starts before you do and our engineering practice in the US is still working when you finish. In practice that means a UK working day sits entirely inside our cover.
Available in the UK
Everything below is work we have delivered. Prices are fixed and quoted before we start.
Merging the UK entity's tenant into the group's, or carving it out on a sale. We have run eight tenants into three, and seventeen into one.
Exchange Online, SharePoint, OneDrive and Teams. Cutover scheduled for a weekend window; our projects have not required downtime.
Mail, Drive, shared drives and calendars. The permission models do not map one to one, so the target structure is agreed before anything moves.
Active Directory to Entra ID, on-premises SharePoint to SharePoint Online, Exchange to Exchange Online. Hybrid stays up until you choose to switch it off.
Device enrolment, application deployment and Conditional Access, configured against the Cyber Essentials technical controls where that matters to you.
Security incident investigation, user onboarding and offboarding, mailbox and SharePoint changes, tenant administration. No retainer and no minimum — you pay for the hours you use.
Invoiced in sterling from our EU entity under reverse charge. Monthly or annual. You keep full ownership of the tenant and can move the CSP relationship at any time.
What you pay for against what you use: unassigned licences, duplicate subscriptions across tenants, expensive SKUs doing a cheaper SKU's job.
Case study
A UK engineering firm bought Microsoft licences through us for several years — a straightforward supply relationship, invoiced in sterling from our EU entity. When they eventually needed serious project work, they did not run a procurement exercise. They asked us, because we already knew the estate and they already knew who would pick up the phone.
The project ran to roughly $35,000 and was delivered by our engineering practice in the US, with us holding the contract and the client relationship. That is the shape of most of our long-term accounts: the licensing is the door, the engineering is the reason they stay.
Common questions
Three things, in order. That the partner appears on Microsoft’s Partner Finder with a Solutions Partner designation, not only a Partner ID (ours, with links). That it invoices UK companies in GBP from an entity you can find at Companies House or its equivalent — ours is IT Partners EU OÜ, Estonian, invoicing UK clients with VAT reverse charge. And that its prices are published, so the quote can be checked against Microsoft’s list: every subscription in GBP.
Yes. Microsoft's Cloud Solution Provider regions did not change with Brexit — the United Kingdom remains in the same region as the EU and EFTA countries, with GBP as the billing currency. Our Estonian entity holds authorisation for that region, so we can contract with a UK company and invoice you in sterling.
We invoice from Estonia without VAT. As a UK VAT-registered business you account for it under the reverse charge, the same way you handle other overseas suppliers. The invoice is in sterling, so there is no currency conversion at your end.
No. If Cyber Essentials certification of your supplier is a hard procurement requirement, we are not the right fit and we will tell you that on the first call. We do configure client tenants to satisfy the five Cyber Essentials technical controls, which map closely to Intune policy, Conditional Access, Defender and patch management — but your assessor certifies you, not us.
In Microsoft's UK and EU data centres, as configured for your tenant. Our contracting entity is in Estonia, and because the UK recognises the EEA as adequate for personal data transfers, no International Data Transfer Agreement or transfer risk assessment is required for the contracting relationship.
07:00 to 23:00 UK time, Monday to Friday. Our European team is online before your working day starts and our engineering practice in the US is still working after it ends. First response to a support request is four business hours, two for critical incidents.
Yes. We hold Cloud Solution Provider authorisations covering 131 countries across Europe, the Middle East, Central Asia, Asia and Pacific, Australia and Canada, each invoiced in the local currency. Groups with entities in several countries are the reason we are structured this way. The United States is served by our US headquarters.
No. Project work is quoted and delivered independently. Most clients move their subscriptions across afterwards because it is simpler having one party responsible for both, but nothing requires it.
Scoping within a few days of the first call. Project start is typically one to two weeks after a signed quote, depending on the queue.
No charge, no obligation
A read-only review of your tenant — no agents installed, no changes made. You get a written summary of what you are paying for, what is unused, and what is exposed. Then thirty minutes with someone who has run these projects, at a time that suits a UK working day.