# IT Partner

> Microsoft partner since 2006, built for international groups with entities in several countries. We sell Microsoft 365 and Azure subscriptions through our own
> entities in 131 countries and deliver the engineering behind them — tenant consolidation after
> mergers and acquisitions, tenant-to-tenant migrations, Google Workspace migrations, Intune and
> Entra ID work, and ongoing tenant management.

## What makes us different

Microsoft's Cloud Solution Provider programme is regional: a partner authorised in one region can
only sell into that region's country list. Most resellers can therefore invoice in exactly one
country. We hold CSP authorisations through entities in Estonia, the UAE, Australia, Canada and Hong Kong,
covering 131 countries between them, each billed in the currency Microsoft sets for it. The United
States is served by IT Partner LLC, our headquarters location, at https://o365hq.com.

The same team holds the licensing and does the engineering. There is no handover between a reseller
and an implementation partner.

## Verifiable facts

- Microsoft EMEA Operations Online Service Advisor Excellence Award Winner 2014 (announced March 2015 as Area Operations Excellence Partner of the Year), awarded to IT Partner LLC; announced by James O’Connor (then General Manager, Microsoft EMEA Operations; today CVP, Microsoft Operations Service Center) in a public LinkedIn recommendation (https://www.linkedin.com/in/jamesoconnor2016/details/recommendations/?detailScreenTabIndex=1)
- Microsoft partner since 2006; working with Microsoft cloud since 2010 (from Business Productivity Online Suite)
- More than 1,100 organisations under management across the whole organisation. Most of that number sits
  with the US headquarters (IT Partner LLC, operating since 2006); the international locations are younger
  and smaller. The figure is stated as an organisation-wide one, not as the client count of any single entity.
- Microsoft Solutions Partner designations held: Security, Modern Work, Infrastructure, Digital & App Innovation, Data & AI (5 of 6; not held: Business Applications)
- Microsoft Partner IDs, each with a public profile on Microsoft Partner Finder:
  6213886 (Europe, IT Partners EU OÜ, Tallinn, Estonia, VAT EE102252455)
  6714075 (Middle East and Central Asia, Avent Cloud Solutions LLC, Sharjah, UAE)
  4939031 (Australia and Oceania, IT Partners APAC)
  6088085 (Canada, MSCloud Geeks Computer Consulting Ltd., Vancouver)
  4100178 (United States, IT Partner LLC, Wilmington, Delaware)
- Largest single migration: 3,000 users, approximately 4 TB of Exchange and 20 TB of SharePoint, no downtime
- Largest consolidation: 17 Microsoft 365 tenants retired in one project
- Also delivered: 8 tenants consolidated into 3, then one carved back out on a divestiture
- No ISO 27001, SOC 2 or Cyber Essentials certification; no professional liability insurance at present

## Coverage and currencies

- Europe including the United Kingdom: 45 countries, billed in EUR, GBP, CHF, SEK, NOK or DKK
- Middle East, Central Asia and Eastern Europe: 44 countries, billed in USD
- Australia and Oceania: 22 countries, billed in AUD
- Canada: 2 territories, billed in CAD
- United States: served by our headquarters location at o365hq.com
- Cannot be served: Belarus, Cuba, Iran, North Korea, Russia, Sudan, Syria — these appear in no
  Microsoft CSP region. The same applies to the occupied regions of Ukraine.

Eligibility follows the country set in the Microsoft 365 tenant, not the location of the office.

## Services and indicative prices

- Tenant consolidation after mergers and acquisitions — fixed price, quoted after a no-charge scoping
- Tenant-to-tenant migration (Exchange Online, SharePoint, OneDrive, Teams) — from €750 / £650 / $800
- Google Workspace to Microsoft 365 migration — from €950 / £800 / $1,000
- On-premises to cloud (Active Directory to Entra ID, Exchange, SharePoint farms) — from €950 / £800 / $1,000
- Microsoft Intune and endpoint management, including Entra ID and Conditional Access — fixed quote
- Azure infrastructure migration — fixed quote
- Ongoing Microsoft 365 support — €150 / £120 / $150 per hour, billed as used, no retainer
- Free licensing review and free tenant scan — read-only, no obligation

Delivered with partners rather than our own engineers, stated on every quote: Power BI data models, reports, embedded analytics and training including the official Microsoft PL-300 course, delivered by The Power BI Coach (Canada) at $185 per hour: https://itpartnerhq.com/services/power-bi

Not offered, because we have delivered no projects in them: Microsoft Sentinel, Copilot deployment.

## Service levels and language

- First response within 4 business hours; 2 hours for critical incidents
- Cover 07:00–01:00 UTC, Monday to Friday
- No 24/7 claim, and no published restoration-time SLA — a large share of Microsoft 365 incidents
  are resolved on Microsoft's side
- Meetings in English; written support in German, French, Spanish and others

## Key pages

- [Home](https://itpartnerhq.com/): positioning, client situations, service list with prices
- [All services](https://itpartnerhq.com/services): eleven services with published scope and price
  - [Tenant consolidation after M&A](https://itpartnerhq.com/services/tenant-consolidation): fixed price after scoping, typically 10–14 weeks
  - [Tenant-to-tenant email migration](https://itpartnerhq.com/services/tenant-to-tenant-email-migration): from €750 / £650 / $800, 3–8 weeks
  - [SharePoint, OneDrive and Teams migration](https://itpartnerhq.com/services/sharepoint-teams-onedrive-migration): from €950 / £800 / $1,000, 4–8 weeks
  - [Google Workspace to Microsoft 365](https://itpartnerhq.com/services/google-workspace-to-microsoft-365): from €950 / £800 / $1,000, 3–8 weeks
  - [On-premises to cloud](https://itpartnerhq.com/services/on-premises-to-cloud): from €950 / £800 / $1,000, 1–4 months
  - [Intune and endpoint management](https://itpartnerhq.com/services/intune-endpoint-management): fixed price after scoping, 2–12 weeks
  - [Azure infrastructure](https://itpartnerhq.com/services/azure-infrastructure): delivered by our US engineers, fixed price after scoping
  - [Custom development and Power Platform](https://itpartnerhq.com/services/custom-development): time and materials, delivered by our US engineers
  - [Microsoft 365 and Azure licensing](https://itpartnerhq.com/services/microsoft-365-licensing): CSP across 131 countries, minimum 10 seats
  - [Support plans](https://itpartnerhq.com/services/support-plans): Essentials €9, Managed €18, Governed €30 per user per month; bounded by type of work, not hours; monthly term; Zendesk portal; SLA with credits on Managed and Governed
- [Ongoing Microsoft 365 support](https://itpartnerhq.com/services/managed-microsoft-365): €150 / £120 / $150 per hour, no retainer
- [Licensing optimisation](https://itpartnerhq.com/licensing-optimisation): savings calculator and eight Microsoft licensing practices
- [Subscription prices](https://itpartnerhq.com/subscriptions): Microsoft's published prices in six European currencies, updated monthly
- [Plan comparison](https://itpartnerhq.com/compare-plans): features and prices side by side, including the EEA bundles sold without Teams
- [Countries](https://itpartnerhq.com/countries): all 131 countries with billing currency
- [Case studies](https://itpartnerhq.com/case-studies): six anonymised projects, including what went wrong on each
- [Microsoft Solutions Partner](https://itpartnerhq.com/microsoft-solutions-partner): what the programme measures, the five designations held, the one not held and why
- [Verify us](https://itpartnerhq.com/verify): Partner IDs, legal entities, and what we do not hold
- [Germany](https://itpartnerhq.com/germany) and [United Kingdom](https://itpartnerhq.com/united-kingdom): country-specific pages
- [Get a quote](https://itpartnerhq.com/get-a-quote): scoping form
- [Migration cost calculator](https://itpartnerhq.com/migration-cost-calculator): indicative price and timeline from users, tenants, data, archives and identity
- [Blog](https://itpartnerhq.com/blog): write-ups from real projects, and how-to guides answering the questions that recur in Microsoft’s forums
  - [New Commerce: when you can cancel or reduce a Microsoft 365 subscription, and when you cannot](https://itpartnerhq.com/blog/nce-cancel-reduce-microsoft-365-subscription)
  - [Mandatory MFA for the Microsoft 365 admin centre: what breaks, and the fix for each](https://itpartnerhq.com/blog/mandatory-mfa-microsoft-365-admin-center)
  - [A leaver’s mailbox over 50 GB: shared mailbox, litigation hold, or something else](https://itpartnerhq.com/blog/leaver-mailbox-over-50gb-shared-or-hold)
  - [Microsoft’s own cross-tenant mailbox migration: what it needs, and where it stops](https://itpartnerhq.com/blog/cross-tenant-mailbox-migration-native)
  - [Restoring a deleted Microsoft 365 mailbox or user: the three states and what to run](https://itpartnerhq.com/blog/restore-deleted-microsoft-365-mailbox-or-user)
  - [Finding the Microsoft 365 licences you are paying for and not using](https://itpartnerhq.com/blog/find-unused-microsoft-365-licences)
  - [DKIM and DMARC after a tenant migration: why Monday’s mail lands in spam](https://itpartnerhq.com/blog/dkim-dmarc-after-microsoft-365-tenant-migration)
  - [One password, four people: converting a shared-credential account into a proper shared mailbox](https://itpartnerhq.com/blog/shared-password-mailbox-to-shared-mailbox)
  - [OneDrive Known Folder Move: why the desktop is empty after migration, and how to prevent it](https://itpartnerhq.com/blog/onedrive-known-folder-move-before-migration)
  - [Migrating Microsoft 365 groups and their SharePoint sites between tenants](https://itpartnerhq.com/blog/migrate-microsoft-365-groups-between-tenants)
  - [What happens when you remove a Microsoft 365 licence, and how to keep the mailbox](https://itpartnerhq.com/blog/what-happens-when-you-remove-a-microsoft-365-licence)
  - [Locked out of Microsoft 365 by Conditional Access: recovery order, and the fifteen minutes that prevent it](https://itpartnerhq.com/blog/locked-out-of-microsoft-365-conditional-access)
  - [How to change your Microsoft 365 partner without losing anything](https://itpartnerhq.com/blog/how-to-change-microsoft-csp-partner)
  - [Moving a domain between Microsoft 365 tenants: the exact sequence](https://itpartnerhq.com/blog/move-a-domain-between-microsoft-365-tenants)
  - [Migrating Microsoft Teams between tenants: what moves, what does not, and what to decide first](https://itpartnerhq.com/blog/migrating-microsoft-teams-between-tenants)
  - [How to choose a Microsoft 365 migration partner](https://itpartnerhq.com/blog/how-to-choose-a-microsoft-365-migration-partner): nine questions and the answers to expect
  - [Migration tool or migration partner](https://itpartnerhq.com/blog/migration-tool-vs-partner): when a tool is enough and the seven conditions under which it is not
  - [CSP or Enterprise Agreement](https://itpartnerhq.com/blog/csp-vs-enterprise-agreement): where each wins at 100, 300 and 1,000 seats
  - [MigrationWiz, ShareGate, AvePoint, Quest, CloudFuze compared](https://itpartnerhq.com/blog/migration-tools-compared): what each does, where each stops, honest picks
  - [Why a Microsoft 365 migration takes as long as it takes](https://itpartnerhq.com/blog/how-long-does-a-microsoft-365-migration-take): concurrency limits, mailbox size distribution, throttling, real timelines by user count
  - [Three thousand users, one dead migration host](https://itpartnerhq.com/blog/three-thousand-users-one-dead-migration-host): postmortem of a 3,000-user relocation, 24 TB, no downtime
  - [Rolling out Intune in Germany: the works council comes first](https://itpartnerhq.com/blog/intune-germany-works-council): German co-determination under BetrVG §87(1) No. 6 and how to sequence around it
- Industry pages: [engineering and manufacturing](https://itpartnerhq.com/industries/engineering), [healthcare and life sciences](https://itpartnerhq.com/industries/healthcare), [professional services and media](https://itpartnerhq.com/industries/professional-services)
- [Facts and figures](https://itpartnerhq.com/facts): 47 claims, each with a figure and where to verify it — Partner IDs, designations, coverage, prices, timelines, service levels, and what the company does not have
- [How we compare](https://itpartnerhq.com/alternatives): local reseller vs global integrator vs tool-only vs IT Partner, ten rows, including where IT Partner loses
- [Windows Server 2025 licensing calculator](https://itpartnerhq.com/tools/windows-server-calculator): core minimums, Standard vs Datacenter, CALs and RDS CALs, perpetual vs subscription, six currencies, invoice request
- [SQL Server 2025 licensing calculator](https://itpartnerhq.com/tools/sql-server-calculator): per core vs Server + CAL, Standard vs Enterprise, whole-host, passive replicas, six currencies, invoice request
- [Plan finder](https://itpartnerhq.com/choose-a-plan): which Microsoft 365 plan or add-on fixes a given need (Teams Phone, email security, phishing simulation, DLP, mailbox size, legal hold, devices, MFA, Copilot, frontline, compliance), upgrade vs add-ons priced in six currencies
- [Phishing simulation](https://itpartnerhq.com/services/phishing-simulation): controlled campaign in Microsoft Defender attack simulation training, report, training, hardening list; from EUR 1,200 for up to 100 users; needs Defender for Office 365 Plan 2 per targeted user or the 90-day trial
- Visual Studio Open Value list prices (per subscriber per year, three annual payments; EUR euro area / GBP UK): Professional Subscription with MSDN L+SA EUR 574 / GBP 514 (77D-00041), SA renewal EUR 503 / GBP 450 (77D-00043); Enterprise L+SA EUR 3,772 / GBP 3,374 (MX3-00131), SA EUR 1,755 / GBP 1,570 (MX3-00133); Test Professional L+SA EUR 1,086 / GBP 971 (L5D-00092), SA EUR 506 / GBP 452 (L5D-00094); MSDN Platforms L+SA EUR 1,294 / GBP 1,157 (3VU-00004), SA same (3VU-00006)
- [Visual Studio (MSDN) with Software Assurance calculator](https://itpartnerhq.com/tools/visual-studio-calculator): Open Value three-year agreement, three annual payments, perpetual after year three, SA renewal; vs cloud monthly and perpetual; public list prices Professional $1,199 first year / $799 renewal, Enterprise $5,999 / $2,569; agreement request
- [Full Microsoft price list, static](https://itpartnerhq.com/price-list/): 1,744 SKUs with part numbers and list prices in six currencies, one page per category (https://itpartnerhq.com/price-list/dynamics-365, https://itpartnerhq.com/price-list/perpetual-licences-software, https://itpartnerhq.com/price-list/windows, https://itpartnerhq.com/price-list/microsoft-365, https://itpartnerhq.com/price-list/other, https://itpartnerhq.com/price-list/teams …)
- [Visual Studio finder](https://itpartnerhq.com/choose-visual-studio): six questions decide between Visual Studio Community (free, ≤5 devs, <250 PCs, <$1M revenue), Professional perpetual, Professional monthly cloud (IDE only, no dev/test rights), and Professional or Enterprise subscription with Software Assurance (dev/test software rights, Azure credit) via Open Value; production server needs redirected to the server calculators
- Customers: legal entities only (companies, registered sole traders, non-profits, public bodies); no sales to private individuals, who buy directly from Microsoft. Visual Studio Standard subscriptions (full name: Visual Studio Professional/Enterprise Subscription with MSDN, licence with Software Assurance) supplied under Open Value (from five licences): three-year agreement, paid once a year in three equal instalments, Software Assurance included by default (new versions, dev/test software catalogue, Azure credit $50/$150 per month, Azure dev/test pricing, Azure DevOps, GitHub Enterprise, support, training, perpetual licence after the third payment). Licence and SA cannot be split into separate agreements. At the end of the three years the Visual Studio licence is the customer’s property with nothing more to pay; Software Assurance and the MSDN benefits expire with the agreement, and continuing them (new versions, dev/test catalogue, Azure credit) requires a new Open Value agreement for SA renewal signed before expiry, cheaper than the first because the licence is not repurchased, monthly cloud subscriptions through CSP; Enterprise Agreements are not offered (they require a Microsoft-authorised Licensing Solution Partner, which IT Partner is not); the Microsoft Store is Microsoft’s own channel and not one IT Partner invoices through.
- [Start here](https://itpartnerhq.com/start): eight starting points routing to the right tool: plan finder, server calculators, Visual Studio finder, Open Value renewal, add licences, change partner, Open Value vs CSP, part-number lookup
- [Open Value catalogue](https://itpartnerhq.com/volume-licensing): every Microsoft Open Value, Open Value Subscription and education volume licence for the euro area and UK, September 2026, at 5% below Microsoft ERP, with part numbers; static pages /volume-licensing/servers, /applications, /systems
- [Open Value renewal](https://itpartnerhq.com/licensing/renewal): free audit of an ending agreement, SA renewal quote, comparison with CSP; can be signed with any reseller before the end date
- [Add licences](https://itpartnerhq.com/licensing/add-licences) and [Change partner](https://itpartnerhq.com/licensing/change-partner): lead forms
- [Open Value vs CSP](https://itpartnerhq.com/blog/open-value-vs-csp): Windows Server 2025 Standard 16-core is EUR 2,095 over three years under Open Value (L+SA, 9EM-00297) vs EUR 1,256 once via CSP perpetual; SQL Server Standard 2-core EUR 7,020 vs EUR 4,223; Open Value adds Software Assurance (new versions, licence mobility, failover rights, Azure Hybrid Benefit) and is the only route for Visual Studio subscriptions
- [Which channel?](https://itpartnerhq.com/licensing/channel): per product, whether it is sold through CSP, Open Value, both, or only by Microsoft; Visual Studio subscriptions with MSDN are Open Value only; Enterprise Agreements only via Licensing Solution Partners (not IT Partner); individuals buy from Microsoft directly
- [Book a 30-minute call](https://itpartnerhq.com/book): Teams call with Alex Makey, Director of International Markets; fallback +44 20 8142 5752, almak@itpartnerhq.com
- [Microsoft 365 licence types](https://itpartnerhq.com/blog/microsoft-365-licence-types): six plan families (Business ≤300, Enterprise, Frontline, Education, Government, standalone), per user vs per device, monthly/annual/3-year, CSP vs Open Value vs EA vs direct
- [Glossary](https://itpartnerhq.com/glossary): 32 terms — tenant, CSP region, NCE, no-Teams SKU, litigation hold, works council co-determination — each defined as it matters in practice
- [Migration readiness checklist](https://itpartnerhq.com/migration-checklist): free 3-page PDF, 33 items with the reason each matters
- [Which office](https://itpartnerhq.com/which-office): itpartnerhq.com is the international site; the US headquarters is o365hq.com; which applies follows the tenant’s country setting
- [For AI agents](https://itpartnerhq.com/for-agents): facts without marketing, including what the company does not have
- [Contact](https://itpartnerhq.com/contact): almak@itpartnerhq.com

## Contact

Alex Makey, Director of International Markets — almak@itpartnerhq.com — +44 20 8142 5752
IT Partners EU OÜ, Ahtri tn 12, Tallinn 10151, Estonia. VAT EE102252455.

Last updated: 2026-09-03


Asia and Pacific entity: CLOUDS4YOU LIMITED, Unit 1603, 16/F, The L. Plaza, 367-375 Queen’s Road Central, Sheung Wan, Hong Kong. CSP indirect reseller, authorised September 2026. 18 countries and territories invoiced in USD, including Singapore and Hong Kong. Partner ID 6905999.

## Server licence list prices (Microsoft ERP, Europe region, 2026-09-01, commercial; IT Partner's price is lower and confirmed on invoice)
- Windows Server 2025 Standard, 2-core pack: EUR 157 perpetual; EUR 73/year 1-year subscription; EUR 188 3-year. Datacenter 2-core: EUR 905 perpetual; EUR 512/year; EUR 1,070 3-year. User CAL EUR 54; Device CAL EUR 42; RDS User CAL EUR 186; External Connector EUR 2,615. Minimums: 8 core licences per processor, 16 per server; Standard covers 2 VMs per full set, Datacenter unlimited; Datacenter cheaper from about 12 VMs per host. Calculator with six currencies and invoice request: https://itpartnerhq.com/tools/windows-server-calculator
- SQL Server 2025 Standard, 2-core pack: EUR 4,223 perpetual; EUR 1,994/year. Enterprise 2-core: EUR 16,190 perpetual; EUR 7,646/year. Standard server licence (Server + CAL): EUR 1,057; SQL CAL EUR 246. Minimum 4 core licences per instance; one passive replica free with subscription or Software Assurance; Enterprise on all host cores with subscription covers unlimited SQL VMs. Calculator: https://itpartnerhq.com/tools/sql-server-calculator